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Physician Organization Report

AnswerHealth

This Physician Organization (PO) and its participating physician practices voluntarily make these data public to improve healthcare in Michigan. Their cooperation makes them leaders among POs and practices in promoting transparency and accountability.

Choose a measure type

  • Above the group average
  • Same as the group average
  • Below the group average
  • Not enough data to report a valid, reliable score
N = Number of responses by category (See About the Data).
Timeliness
?
Timeliness
Getting Timely Appointments, Care, and Information

Patients were asked:
How often did you get appointments for care as soon as needed and timely answers to questions when you called the office?

Communication
?
Communication
How Well Provider Communicates with Patients

Patients were asked:
How often did this provider explain things clearly, listen carefully, show respect and spent enough time with you?

Care Coordination
?
Care Coordination
Provider Use of Information to Coordinate Patient Care

Patients were asked:
How often did this provider know important information about your medical history, follow up with you to give results of a blood test, x-ray or other tests, and talk with you about all the prescription medications you take?

Office Staff
?
Office Staff
Helpful, Courteous, and Respectful Office Staff

Patients were asked:
How often was the office staff helpful, courteous and respectful?

Patient Rating
?
Patient Rating
Patient Rating of the Provider

Patients were asked:
Rate your provider on a scale of 0 to 10, with 0 being the worst and 10 being the best. (The displayed scores show how often patients rated their provider highly with a score of 9 or 10.)

Supports Patient Self-Care
?
Supports Patient Self-Care
Provider Supports Patient Taking Care of Own Health (PCMH)

Patients were asked:
Did this provider talk with you about your specific health goals and whether there are things making it hard to take care of your own health?

MiPEC Average Performance 65.84% 86.31% 71.71% 78.24% 81.45% 53.19%
National Average Performance 67.00% 85.00% 73.00% 79.00% 80.00% 55.00%
A + Family Medicine PC
2849 Michigan St NE Suite 102 Grand Rapids
76.52
n = 179
91.13
n = 197
80.87
n = 198
83.23
n = 198
89.92
n = 196
56.17
n = 194
Age Management of West Michigan, PC
1959 East Paris Ave SE Grand Rapids
50.86
n = 160
81.64
n = 183
56.04
n = 184
73.06
n = 182
68.39
n = 180
39.68
n = 183
Battiste Family Medicine PLC
7125 Kraft Ave SE Caledonia
83.97
n = 82
89.33
n = 90
77.37
n = 90
85.97
n = 90
91.35
n = 88
45.50
n = 90
Charles Barker Jr. DO Family Practice
1320 W. State St. Suite 3A Belding
66.50
n = 161
82.47
n = 173
66.89
n = 175
75.29
n = 175
76.07
n = 172
48.43
n = 174
Craig White DO PC
800 S Maplewood Dr Greenville
76.83
n = 123
83.47
n = 136
68.94
n = 136
80.18
n = 136
80.19
n = 133
53.64
n = 136
Timeliness
?
Timeliness
Getting Timely Appointments, Care, and Information

Patients were asked:
How often did you get appointments for care as soon as needed and timely answers to questions when you called the office?

Communication
?
Communication
How Well Provider Communicates with Patients

Patients were asked:
How often did this provider explain things clearly, listen carefully, show respect and spent enough time with you?

Care Coordination
?
Care Coordination
Provider Use of Information to Coordinate Patient Care

Patients were asked:
How often did this provider know important information about your medical history, follow up with you to give results of a blood test, x-ray or other tests, and talk with you about all the prescription medications you take?

Office Staff
?
Office Staff
Helpful, Courteous, and Respectful Office Staff

Patients were asked:
How often was the office staff helpful, courteous and respectful?

Patient Rating
?
Patient Rating
Patient Rating of the Provider

Patients were asked:
Rate your provider on a scale of 0 to 10, with 0 being the worst and 10 being the best. (The displayed scores show how often patients rated their provider highly with a score of 9 or 10.)

Supports Patient Self-Care
?
Supports Patient Self-Care
Provider Supports Patient Taking Care of Own Health (PCMH)

Patients were asked:
Did this provider talk with you about your specific health goals and whether there are things making it hard to take care of your own health?

MiPEC Average Performance 65.84% 86.31% 71.71% 78.24% 81.45% 53.19%
National Average Performance 67.00% 85.00% 73.00% 79.00% 80.00% 55.00%
East Paris Internal Medicine Assoc PC
1000 East Paris, SE Suite 260 Grand Rapids
58.40
n = 183
84.36
n = 206
72.03
n = 206
79.46
n = 204
80.00
n = 204
51.67
n = 204
Eastside Family Medical, Inc
8540 105th Ave Stanwood
54.78
n = 88
76.44
n = 90
57.16
n = 90
53.80
n = 90
60.64
n = 89
32.73
n = 91
Family Care Center
1525 East Beltline NE Suite 101 Grand Rapids
65.55
n = 87
85.22
n = 90
64.95
n = 91
84.54
n = 90
82.32
n = 91
55.18
n = 90
Family Tree Medical Associates
1375 W Green St Hastings
75.78
n = 96
89.19
n = 109
75.34
n = 109
81.22
n = 109
86.05
n = 108
65.99
n = 107
Grand Valley Medical Specialists-Grand Rapids
1900 Wealthy SE #150 Grand Rapids
68.96
n = 208
90.06
n = 224
74.46
n = 225
74.49
n = 224
86.64
n = 221
46.94
n = 222
Timeliness
?
Timeliness
Getting Timely Appointments, Care, and Information

Patients were asked:
How often did you get appointments for care as soon as needed and timely answers to questions when you called the office?

Communication
?
Communication
How Well Provider Communicates with Patients

Patients were asked:
How often did this provider explain things clearly, listen carefully, show respect and spent enough time with you?

Care Coordination
?
Care Coordination
Provider Use of Information to Coordinate Patient Care

Patients were asked:
How often did this provider know important information about your medical history, follow up with you to give results of a blood test, x-ray or other tests, and talk with you about all the prescription medications you take?

Office Staff
?
Office Staff
Helpful, Courteous, and Respectful Office Staff

Patients were asked:
How often was the office staff helpful, courteous and respectful?

Patient Rating
?
Patient Rating
Patient Rating of the Provider

Patients were asked:
Rate your provider on a scale of 0 to 10, with 0 being the worst and 10 being the best. (The displayed scores show how often patients rated their provider highly with a score of 9 or 10.)

Supports Patient Self-Care
?
Supports Patient Self-Care
Provider Supports Patient Taking Care of Own Health (PCMH)

Patients were asked:
Did this provider talk with you about your specific health goals and whether there are things making it hard to take care of your own health?

MiPEC Average Performance 65.84% 86.31% 71.71% 78.24% 81.45% 53.19%
National Average Performance 67.00% 85.00% 73.00% 79.00% 80.00% 55.00%
Grand Valley Medical Specialists-Wyoming
2093 Health Dr SW, #200 Wyoming
65.66
n = 161
82.96
n = 176
69.81
n = 177
68.33
n = 177
79.44
n = 173
41.87
n = 178
Internal Medicine and Pediatrics of West Michigan
1959 East Paris Ave SE Kentwood
66.77
n = 159
75.99
n = 183
67.81
n = 183
88.10
n = 183
65.02
n = 182
43.56
n = 182
Internal Medicine of West Michigan PLLC
3200 Eagle Park Dr., NE Suite 102 Grand Rapids
Not enough data
n = 42
Not enough data
n = 45
Not enough data
n = 45
93.67
n = 45
Not enough data
n = 45
Not enough data
n = 45
Jack R. Roossien Jr., MD PC
15151 Stanton St, Suite A West Olive
67.13
n = 84
84.50
n = 90
70.05
n = 90
87.17
n = 90
82.03
n = 89
46.24
n = 87
John N. Campbell, MD PC
1676 Viewpond SE Suite 100-A Kentwood
67.07
n = 147
87.60
n = 160
72.70
n = 160
78.42
n = 161
79.05
n = 160
52.92
n = 158
Timeliness
?
Timeliness
Getting Timely Appointments, Care, and Information

Patients were asked:
How often did you get appointments for care as soon as needed and timely answers to questions when you called the office?

Communication
?
Communication
How Well Provider Communicates with Patients

Patients were asked:
How often did this provider explain things clearly, listen carefully, show respect and spent enough time with you?

Care Coordination
?
Care Coordination
Provider Use of Information to Coordinate Patient Care

Patients were asked:
How often did this provider know important information about your medical history, follow up with you to give results of a blood test, x-ray or other tests, and talk with you about all the prescription medications you take?

Office Staff
?
Office Staff
Helpful, Courteous, and Respectful Office Staff

Patients were asked:
How often was the office staff helpful, courteous and respectful?

Patient Rating
?
Patient Rating
Patient Rating of the Provider

Patients were asked:
Rate your provider on a scale of 0 to 10, with 0 being the worst and 10 being the best. (The displayed scores show how often patients rated their provider highly with a score of 9 or 10.)

Supports Patient Self-Care
?
Supports Patient Self-Care
Provider Supports Patient Taking Care of Own Health (PCMH)

Patients were asked:
Did this provider talk with you about your specific health goals and whether there are things making it hard to take care of your own health?

MiPEC Average Performance 65.84% 86.31% 71.71% 78.24% 81.45% 53.19%
National Average Performance 67.00% 85.00% 73.00% 79.00% 80.00% 55.00%
Jupiter Family Medicine, PC
6290 Jupiter Ave NE Suite A Belmont
63.86
n = 133
91.13
n = 141
75.01
n = 141
73.41
n = 141
86.38
n = 140
56.94
n = 140
L. Michael Sterenberg, DO, PLLC
600 Park Ave Grand Haven
62.38
n = 183
84.48
n = 194
62.02
n = 194
64.13
n = 195
80.95
n = 194
42.11
n = 190
Little Traverse Primary Care
8881 M-119 Harbor Springs
65.43
n = 226
87.22
n = 255
74.16
n = 256
74.98
n = 254
79.28
n = 254
55.46
n = 256
Mark Folkening, MD
400 South State Street Suite 200 Zeeland
71.86
n = 127
85.47
n = 136
66.36
n = 136
88.10
n = 136
84.94
n = 134
55.86
n = 135
Partners in Family Health
4700 32nd Ave Hudsonville
61.73
n = 71
85.40
n = 76
78.04
n = 76
86.25
n = 77
81.97
n = 76
53.23
n = 75
Timeliness
?
Timeliness
Getting Timely Appointments, Care, and Information

Patients were asked:
How often did you get appointments for care as soon as needed and timely answers to questions when you called the office?

Communication
?
Communication
How Well Provider Communicates with Patients

Patients were asked:
How often did this provider explain things clearly, listen carefully, show respect and spent enough time with you?

Care Coordination
?
Care Coordination
Provider Use of Information to Coordinate Patient Care

Patients were asked:
How often did this provider know important information about your medical history, follow up with you to give results of a blood test, x-ray or other tests, and talk with you about all the prescription medications you take?

Office Staff
?
Office Staff
Helpful, Courteous, and Respectful Office Staff

Patients were asked:
How often was the office staff helpful, courteous and respectful?

Patient Rating
?
Patient Rating
Patient Rating of the Provider

Patients were asked:
Rate your provider on a scale of 0 to 10, with 0 being the worst and 10 being the best. (The displayed scores show how often patients rated their provider highly with a score of 9 or 10.)

Supports Patient Self-Care
?
Supports Patient Self-Care
Provider Supports Patient Taking Care of Own Health (PCMH)

Patients were asked:
Did this provider talk with you about your specific health goals and whether there are things making it hard to take care of your own health?

MiPEC Average Performance 65.84% 86.31% 71.71% 78.24% 81.45% 53.19%
National Average Performance 67.00% 85.00% 73.00% 79.00% 80.00% 55.00%
Tandy L Champion DO, PC
4166 56th SW Grandville
72.37
n = 77
92.01
n = 83
80.80
n = 84
81.75
n = 84
90.89
n = 83
62.11
n = 84
Thornapple Valley Family Physicians
1005 W Green St, Suite 304 Hastings
49.18
n = 79
78.80
n = 87
75.28
n = 88
70.78
n = 88
70.77
n = 88
50.15
n = 87
West Michigan Family Health
2120 43rd St SE, Suite 200 Kentwood
66.78
n = 159
82.11
n = 174
69.00
n = 174
68.76
n = 173
76.51
n = 173
44.10
n = 170
West Michigan Family Medicine PC
1550 3 Mile Road NW Walker
63.13
n = 146
84.86
n = 159
63.44
n = 159
76.68
n = 158
75.38
n = 157
51.79
n = 157
White Pine Family Medicine
261 N. Main Street Cedar Springs
59.96
n = 225
89.83
n = 234
75.72
n = 234
65.22
n = 232
85.13
n = 230
51.77
n = 231

Measure Data for this Physician Organization:

AnswerHealth's
Overall Performance:

Getting Timely Appointments, Care, and Information

Patients were asked:

How often did you get appointments for care as soon as needed and timely answers to questions when you called the office?

67.48% patients answered "Always"
(Out of 3433 patient responses)
Above
Average
This PO's score is significantly higher/better than the average score for all 11 POs as a group.
?
This PO's score is significantly higher/better than the average score for all 11 POs as a group.

How Well Provider Communicates with Patients

Patients were asked:

How often did this provider explain things clearly, listen carefully, show respect and spent enough time with you?

86.00% patients answered "Always"
(Out of 3757 patient responses)
Average
This PO's score is not significantly different than the average score for all 11 POs as a group.
?
This PO's score is not significantly different than the average score for all 11 POs as a group.

Provider Use of Information to Coordinate Patient Care

Patients were asked:

How often did this provider know important information about your medical history, follow up with you to give results of a blood test, x-ray or other tests, and talk with you about all the prescription medications you take?

70.99% patients answered "Always"
(Out of 3768 patient responses)
Average
This PO's score is not significantly different than the average score for all 11 POs as a group.
?
This PO's score is not significantly different than the average score for all 11 POs as a group.

Helpful, Courteous, and Respectful Office Staff

Patients were asked:

How often was the office staff helpful, courteous and respectful?

76.85% patients answered "Always"
(Out of 3755 patient responses)
Average
This PO's score is not significantly different than the average score for all 11 POs as a group.
?
This PO's score is not significantly different than the average score for all 11 POs as a group.

Patient Rating of the Provider

Patients were asked:

Rate your provider on a scale of 0 to 10, with 0 being the worst and 10 being the best. (The displayed scores show how often patients rated their provider highly with a score of 9 or 10.)

80.59% patients answered "9 or 10"
(Out of 3727 patient responses)
Average
This PO's score is not significantly different than the average score for all 11 POs as a group.
?
This PO's score is not significantly different than the average score for all 11 POs as a group.

Provider Supports Patient Taking Care of Own Health (PCMH)

Patients were asked:

Did this provider talk with you about your specific health goals and whether there are things making it hard to take care of your own health?

50.36% patients answered "Yes"
(Out of 3737 patient responses)
Average
This PO's score is not significantly different than the average score for all 11 POs as a group.
?
This PO's score is not significantly different than the average score for all 11 POs as a group.