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Physician Organization Report

Oakland Physician Network Services

This Physician Organization (PO) and its participating physician practices voluntarily make these data public to improve healthcare in Michigan. Their cooperation makes them leaders among POs and practices in promoting transparency and accountability.

Choose a measure type

  • Above the group average
  • Same as the group average
  • Below the group average
  • Not enough data to report a valid, reliable score
N = Number of responses by category (See About the Data).
Timeliness
?
Timeliness
Getting Timely Appointments, Care, and Information

Patients were asked:
How often did you get appointments for care as soon as needed and timely answers to questions when you called the office?

Communication
?
Communication
How Well Provider Communicates with Patients

Patients were asked:
How often did this provider explain things clearly, listen carefully, show respect and spent enough time with you?

Care Coordination
?
Care Coordination
Provider Use of Information to Coordinate Patient Care

Patients were asked:
How often did this provider know important information about your medical history, follow up with you to give results of a blood test, x-ray or other tests, and talk with you about all the prescription medications you take?

Office Staff
?
Office Staff
Helpful, Courteous, and Respectful Office Staff

Patients were asked:
How often was the office staff helpful, courteous and respectful?

Patient Rating
?
Patient Rating
Patient Rating of the Provider

Patients were asked:
Rate your provider on a scale of 0 to 10, with 0 being the worst and 10 being the best. (The displayed scores show how often patients rated their provider highly with a score of 9 or 10.)

Supports Patient Self-Care
?
Supports Patient Self-Care
Provider Supports Patient Taking Care of Own Health (PCMH)

Patients were asked:
Did this provider talk with you about your specific health goals and whether there are things making it hard to take care of your own health?

MiPEC Average Performance 65.84% 86.31% 71.71% 78.24% 81.45% 53.19%
National Average Performance 67.00% 85.00% 73.00% 79.00% 80.00% 55.00%
Clarkston Internal Medicine
7188 North Main Street Clarkston
52.60
n = 230
76.54
n = 243
72.71
n = 244
78.16
n = 244
73.42
n = 243
45.49
n = 244
SJMH Medical Practice Affinity Pediatrics and Internal Medicine
5820 Highland Rd Waterford
52.86
n = 116
90.12
n = 122
77.68
n = 122
76.56
n = 121
88.75
n = 122
69.42
n = 121
SJMH Medical Practice Bloomfield Internal Medicine
2520 S. Telegraph Rd Suite 101 Bloomfield Hills
78.17
n = 66
90.41
n = 69
75.49
n = 69
75.44
n = 69
84.81
n = 67
47.09
n = 66
SJMH Medical Practice Clarkston Family Medicine
6770 Dixie Highway Suite 303 Clarkston
63.90
n = 55
Not enough data
n = 56
Not enough data
n = 56
67.90
n = 56
Not enough data
n = 56
53.20
n = 56
SJMH Medical Practice Lake Orion
1375 S Lapeer Road Suite 210 Lake Orion
43.74
n = 177
80.89
n = 190
69.64
n = 190
47.93
n = 189
76.06
n = 189
47.26
n = 188
Timeliness
?
Timeliness
Getting Timely Appointments, Care, and Information

Patients were asked:
How often did you get appointments for care as soon as needed and timely answers to questions when you called the office?

Communication
?
Communication
How Well Provider Communicates with Patients

Patients were asked:
How often did this provider explain things clearly, listen carefully, show respect and spent enough time with you?

Care Coordination
?
Care Coordination
Provider Use of Information to Coordinate Patient Care

Patients were asked:
How often did this provider know important information about your medical history, follow up with you to give results of a blood test, x-ray or other tests, and talk with you about all the prescription medications you take?

Office Staff
?
Office Staff
Helpful, Courteous, and Respectful Office Staff

Patients were asked:
How often was the office staff helpful, courteous and respectful?

Patient Rating
?
Patient Rating
Patient Rating of the Provider

Patients were asked:
Rate your provider on a scale of 0 to 10, with 0 being the worst and 10 being the best. (The displayed scores show how often patients rated their provider highly with a score of 9 or 10.)

Supports Patient Self-Care
?
Supports Patient Self-Care
Provider Supports Patient Taking Care of Own Health (PCMH)

Patients were asked:
Did this provider talk with you about your specific health goals and whether there are things making it hard to take care of your own health?

MiPEC Average Performance 65.84% 86.31% 71.71% 78.24% 81.45% 53.19%
National Average Performance 67.00% 85.00% 73.00% 79.00% 80.00% 55.00%
SJMH Medical Practice Rochester
1854 West Auburn Ave Road Suite 100-A Rochester Hills
Not enough data
n = 42
Not enough data
n = 42
Not enough data
n = 42
Not enough data
n = 42
Not enough data
n = 42
Not enough data
n = 42
SJMH Medical Practice Waterford Internal Medicine
5210 Highland Road Suite 201 Waterford
50.79
n = 246
86.99
n = 255
73.08
n = 255
62.64
n = 254
85.25
n = 252
51.63
n = 252

Measure Data for this Physician Organization:

Oakland Physician Network Services's
Overall Performance:

Getting Timely Appointments, Care, and Information

Patients were asked:

How often did you get appointments for care as soon as needed and timely answers to questions when you called the office?

53.10% patients answered "Always"
(Out of 932 patient responses)
Below
Average
This PO's score is lower/worse than the average score for all 11 POs as a group.
?
This PO's score is lower/worse than the average score for all 11 POs as a group.

How Well Provider Communicates with Patients

Patients were asked:

How often did this provider explain things clearly, listen carefully, show respect and spent enough time with you?

Not enough data
Not enough data
Not enough data to report a valid, reliable score
?
Not enough data to report a valid, reliable score

Provider Use of Information to Coordinate Patient Care

Patients were asked:

How often did this provider know important information about your medical history, follow up with you to give results of a blood test, x-ray or other tests, and talk with you about all the prescription medications you take?

72.82% patients answered "Always"
(Out of 978 patient responses)
Average
This PO's score is not significantly different than the average score for all 11 POs as a group.
?
This PO's score is not significantly different than the average score for all 11 POs as a group.

Helpful, Courteous, and Respectful Office Staff

Patients were asked:

How often was the office staff helpful, courteous and respectful?

67.61% patients answered "Always"
(Out of 975 patient responses)
Below
Average
This PO's score is lower/worse than the average score for all 11 POs as a group.
?
This PO's score is lower/worse than the average score for all 11 POs as a group.

Patient Rating of the Provider

Patients were asked:

Rate your provider on a scale of 0 to 10, with 0 being the worst and 10 being the best. (The displayed scores show how often patients rated their provider highly with a score of 9 or 10.)

Not enough data
Not enough data
Not enough data to report a valid, reliable score
?
Not enough data to report a valid, reliable score

Provider Supports Patient Taking Care of Own Health (PCMH)

Patients were asked:

Did this provider talk with you about your specific health goals and whether there are things making it hard to take care of your own health?

50.84% patients answered "Yes"
(Out of 969 patient responses)
Average
This PO's score is not significantly different than the average score for all 11 POs as a group.
?
This PO's score is not significantly different than the average score for all 11 POs as a group.