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Physician Organization Report

DMC PHO

This Physician Organization (PO) and its participating physician practices voluntarily make these data public to improve healthcare in Michigan. Their cooperation makes them leaders among POs and practices in promoting transparency and accountability.

Choose a measure type

  • Above the group average
  • Same as the group average
  • Below the group average
  • Not enough data to report a valid, reliable score
N = Number of responses by category (See About the Data).
Timeliness
?
Timeliness
Getting Timely Appointments, Care, and Information

Patients were asked:
How often did you get appointments for care as soon as needed and timely answers to questions when you called the office?

Communication
?
Communication
How Well Provider Communicates with Patients

Patients were asked:
How often did this provider explain things clearly, listen carefully, show respect and spent enough time with you?

Care Coordination
?
Care Coordination
Provider Use of Information to Coordinate Patient Care

Patients were asked:
How often did this provider know important information about your medical history, follow up with you to give results of a blood test, x-ray or other tests, and talk with you about all the prescription medications you take?

Office Staff
?
Office Staff
Helpful, Courteous, and Respectful Office Staff

Patients were asked:
How often was the office staff helpful, courteous and respectful?

Patient Rating
?
Patient Rating
Patient Rating of the Provider

Patients were asked:
Rate your provider on a scale of 0 to 10, with 0 being the worst and 10 being the best. (The displayed scores show how often patients rated their provider highly with a score of 9 or 10.)

Supports Patient Self-Care
?
Supports Patient Self-Care
Provider Supports Patient Taking Care of Own Health (PCMH)

Patients were asked:
Did this provider talk with you about your specific health goals and whether there are things making it hard to take care of your own health?

MiPEC Average Performance 65.84% 86.31% 71.71% 78.24% 81.45% 53.19%
National Average Performance 67.00% 85.00% 73.00% 79.00% 80.00% 55.00%
Highland Milford Family Clinic
147 N. Milford Rd. Ste. 101 Highland
55.61
n = 153
83.62
n = 159
63.12
n = 160
69.62
n = 158
76.11
n = 158
30.98
n = 159
North Valley Internal Medicine PC
2330 S Milford Rd Ste 120 Milford
Not enough data
n = 30
Not enough data
n = 31
Not enough data
n = 31
Not enough data
n = 31
Not enough data
n = 31
Not enough data
n = 31
South Valley Internal Medicine PC
3645 West Road Trenton
Not enough data
n = 19
Not enough data
n = 18
Not enough data
n = 18
Not enough data
n = 17
Not enough data
n = 18
Not enough data
n = 18

Measure Data for this Physician Organization:

DMC PHO's
Overall Performance:

Getting Timely Appointments, Care, and Information

Patients were asked:

How often did you get appointments for care as soon as needed and timely answers to questions when you called the office?

Not enough data
Not enough data
Not enough data to report a valid, reliable score
?
Not enough data to report a valid, reliable score

How Well Provider Communicates with Patients

Patients were asked:

How often did this provider explain things clearly, listen carefully, show respect and spent enough time with you?

Not enough data
Not enough data
Not enough data to report a valid, reliable score
?
Not enough data to report a valid, reliable score

Provider Use of Information to Coordinate Patient Care

Patients were asked:

How often did this provider know important information about your medical history, follow up with you to give results of a blood test, x-ray or other tests, and talk with you about all the prescription medications you take?

Not enough data
Not enough data
Not enough data to report a valid, reliable score
?
Not enough data to report a valid, reliable score

Helpful, Courteous, and Respectful Office Staff

Patients were asked:

How often was the office staff helpful, courteous and respectful?

Not enough data
Not enough data
Not enough data to report a valid, reliable score
?
Not enough data to report a valid, reliable score

Patient Rating of the Provider

Patients were asked:

Rate your provider on a scale of 0 to 10, with 0 being the worst and 10 being the best. (The displayed scores show how often patients rated their provider highly with a score of 9 or 10.)

Not enough data
Not enough data
Not enough data to report a valid, reliable score
?
Not enough data to report a valid, reliable score

Provider Supports Patient Taking Care of Own Health (PCMH)

Patients were asked:

Did this provider talk with you about your specific health goals and whether there are things making it hard to take care of your own health?

Not enough data
Not enough data
Not enough data to report a valid, reliable score
?
Not enough data to report a valid, reliable score