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Physician Organization Report

Oakland Southfield Physicians

This Physician Organization (PO) and its participating physician practices voluntarily make these data public to improve healthcare in Michigan. Their cooperation makes them leaders among POs and practices in promoting transparency and accountability.

Choose a measure type

  • Above the group average
  • Same as the group average
  • Below the group average
  • Not enough data to report a valid, reliable score
N = Number of responses by category (See About the Data).
Timeliness
?
Timeliness
Getting Timely Appointments, Care, and Information

Patients were asked:
How often did you get appointments for care as soon as needed and timely answers to questions when you called the office?

Communication
?
Communication
How Well Provider Communicates with Patients

Patients were asked:
How often did this provider explain things clearly, listen carefully, show respect and spent enough time with you?

Care Coordination
?
Care Coordination
Provider Use of Information to Coordinate Patient Care

Patients were asked:
How often did this provider know important information about your medical history, follow up with you to give results of a blood test, x-ray or other tests, and talk with you about all the prescription medications you take?

Office Staff
?
Office Staff
Helpful, Courteous, and Respectful Office Staff

Patients were asked:
How often was the office staff helpful, courteous and respectful?

Patient Rating
?
Patient Rating
Patient Rating of the Provider

Patients were asked:
Rate your provider on a scale of 0 to 10, with 0 being the worst and 10 being the best. (The displayed scores show how often patients rated their provider highly with a score of 9 or 10.)

Supports Patient Self-Care
?
Supports Patient Self-Care
Provider Supports Patient Taking Care of Own Health (PCMH)

Patients were asked:
Did this provider talk with you about your specific health goals and whether there are things making it hard to take care of your own health?

MiPEC Average Performance 65.84% 86.31% 71.71% 78.24% 81.45% 53.19%
National Average Performance 67.00% 85.00% 73.00% 79.00% 80.00% 55.00%
Alan L Feldman DO
1965 Union Lake Rd Commerce Township
72.95
n = 240
71.72
n = 247
63.70
n = 247
80.08
n = 247
69.70
n = 246
53.50
n = 249
Ashok Kumar Bansal MD
18451 West Twelve Mile Rd, Suite 200 Lathrup Village
Not enough data
n = 45
Not enough data
n = 47
Not enough data
n = 47
89.42
n = 46
Not enough data
n = 46
Not enough data
n = 46
Associates in Family Practice
42755 Mound Road Sterling Heights
64.94
n = 100
81.23
n = 103
58.05
n = 103
60.40
n = 102
77.21
n = 103
36.63
n = 102
Associates in Internal Medicine
5777 Maple Road Suite 140 West Bloomfield
59.78
n = 150
88.41
n = 159
71.33
n = 159
71.95
n = 158
87.60
n = 157
44.31
n = 158
Brighton Family Physicians
205 West Grand River Avenue Suite 200 Brighton
59.44
n = 134
92.43
n = 146
79.27
n = 146
84.06
n = 146
89.00
n = 145
54.77
n = 143
Timeliness
?
Timeliness
Getting Timely Appointments, Care, and Information

Patients were asked:
How often did you get appointments for care as soon as needed and timely answers to questions when you called the office?

Communication
?
Communication
How Well Provider Communicates with Patients

Patients were asked:
How often did this provider explain things clearly, listen carefully, show respect and spent enough time with you?

Care Coordination
?
Care Coordination
Provider Use of Information to Coordinate Patient Care

Patients were asked:
How often did this provider know important information about your medical history, follow up with you to give results of a blood test, x-ray or other tests, and talk with you about all the prescription medications you take?

Office Staff
?
Office Staff
Helpful, Courteous, and Respectful Office Staff

Patients were asked:
How often was the office staff helpful, courteous and respectful?

Patient Rating
?
Patient Rating
Patient Rating of the Provider

Patients were asked:
Rate your provider on a scale of 0 to 10, with 0 being the worst and 10 being the best. (The displayed scores show how often patients rated their provider highly with a score of 9 or 10.)

Supports Patient Self-Care
?
Supports Patient Self-Care
Provider Supports Patient Taking Care of Own Health (PCMH)

Patients were asked:
Did this provider talk with you about your specific health goals and whether there are things making it hard to take care of your own health?

MiPEC Average Performance 65.84% 86.31% 71.71% 78.24% 81.45% 53.19%
National Average Performance 67.00% 85.00% 73.00% 79.00% 80.00% 55.00%
Center for Family Care
37595 Seven Mile Road Suite 230 Livonia
50.29
n = 197
86.73
n = 207
68.51
n = 207
63.75
n = 207
82.84
n = 205
54.87
n = 206
Cherry Hill Village Family Medicine
50439 Independence Street Canton
Not enough data
n = 42
Not enough data
n = 44
Not enough data
n = 44
87.64
n = 44
Not enough data
n = 42
Not enough data
n = 44
Childrens and Family Medical Clinic
8209 Allen Rd Allen Park
78.85
n = 51
Not enough data
n = 52
Not enough data
n = 52
87.42
n = 52
Not enough data
n = 52
49.33
n = 53
Family Medicine
29255 Northwestern Highway Suite 203 Southfield
71.04
n = 80
94.86
n = 84
75.05
n = 84
81.14
n = 84
93.72
n = 83
59.94
n = 84
Farmington Family Physicians
23800 Orchard Lake Road Suite 100 Farmington Hills
50.27
n = 147
84.83
n = 156
70.02
n = 156
63.60
n = 154
84.35
n = 156
43.69
n = 156
Timeliness
?
Timeliness
Getting Timely Appointments, Care, and Information

Patients were asked:
How often did you get appointments for care as soon as needed and timely answers to questions when you called the office?

Communication
?
Communication
How Well Provider Communicates with Patients

Patients were asked:
How often did this provider explain things clearly, listen carefully, show respect and spent enough time with you?

Care Coordination
?
Care Coordination
Provider Use of Information to Coordinate Patient Care

Patients were asked:
How often did this provider know important information about your medical history, follow up with you to give results of a blood test, x-ray or other tests, and talk with you about all the prescription medications you take?

Office Staff
?
Office Staff
Helpful, Courteous, and Respectful Office Staff

Patients were asked:
How often was the office staff helpful, courteous and respectful?

Patient Rating
?
Patient Rating
Patient Rating of the Provider

Patients were asked:
Rate your provider on a scale of 0 to 10, with 0 being the worst and 10 being the best. (The displayed scores show how often patients rated their provider highly with a score of 9 or 10.)

Supports Patient Self-Care
?
Supports Patient Self-Care
Provider Supports Patient Taking Care of Own Health (PCMH)

Patients were asked:
Did this provider talk with you about your specific health goals and whether there are things making it hard to take care of your own health?

MiPEC Average Performance 65.84% 86.31% 71.71% 78.24% 81.45% 53.19%
National Average Performance 67.00% 85.00% 73.00% 79.00% 80.00% 55.00%
Hartland Family Physicians
11150 Highland Road Hartland
70.43
n = 71
83.16
n = 77
69.84
n = 77
83.93
n = 76
83.09
n = 76
73.64
n = 76
Internal Medicine Associates of Michigan
15105 Northline Road Southgate
74.28
n = 164
87.82
n = 176
68.44
n = 176
76.15
n = 176
87.22
n = 176
47.52
n = 175
James Crowl MD
46325 West Twelve Mile Road Suite 390 Novi
Not enough data
n = 36
Not enough data
n = 37
Not enough data
n = 37
Not enough data
n = 38
Not enough data
n = 37
Not enough data
n = 37
Levan Internists
15130 Levan Road Suite 30 Livonia
63.69
n = 261
82.10
n = 285
67.83
n = 285
71.52
n = 282
76.77
n = 281
40.63
n = 277
Livonia Family Practice
37595 Seven Mile Road Suite 210 Livonia
52.22
n = 156
89.20
n = 164
72.10
n = 165
70.48
n = 164
84.68
n = 164
63.26
n = 164
Timeliness
?
Timeliness
Getting Timely Appointments, Care, and Information

Patients were asked:
How often did you get appointments for care as soon as needed and timely answers to questions when you called the office?

Communication
?
Communication
How Well Provider Communicates with Patients

Patients were asked:
How often did this provider explain things clearly, listen carefully, show respect and spent enough time with you?

Care Coordination
?
Care Coordination
Provider Use of Information to Coordinate Patient Care

Patients were asked:
How often did this provider know important information about your medical history, follow up with you to give results of a blood test, x-ray or other tests, and talk with you about all the prescription medications you take?

Office Staff
?
Office Staff
Helpful, Courteous, and Respectful Office Staff

Patients were asked:
How often was the office staff helpful, courteous and respectful?

Patient Rating
?
Patient Rating
Patient Rating of the Provider

Patients were asked:
Rate your provider on a scale of 0 to 10, with 0 being the worst and 10 being the best. (The displayed scores show how often patients rated their provider highly with a score of 9 or 10.)

Supports Patient Self-Care
?
Supports Patient Self-Care
Provider Supports Patient Taking Care of Own Health (PCMH)

Patients were asked:
Did this provider talk with you about your specific health goals and whether there are things making it hard to take care of your own health?

MiPEC Average Performance 65.84% 86.31% 71.71% 78.24% 81.45% 53.19%
National Average Performance 67.00% 85.00% 73.00% 79.00% 80.00% 55.00%
Livonia Internal Medicine
37595 Seven Mile Road Suite 240 Livonia
59.62
n = 141
91.87
n = 147
81.50
n = 147
77.94
n = 147
89.11
n = 147
60.12
n = 146
Main Center Family Medicine
422 North Center Street Northville
58.36
n = 166
84.26
n = 178
60.12
n = 179
57.02
n = 177
80.90
n = 177
51.30
n = 178
Marc Mastropaolo DO
17800 Newburgh Rd Suite 103 Livonia
Not enough data
n = 32
Not enough data
n = 36
Not enough data
n = 36
Not enough data
n = 36
Not enough data
n = 36
Not enough data
n = 35
Mark Sawka MD
25000 Hall Road Suite 1 Woodhaven
76.20
n = 82
77.96
n = 87
65.33
n = 87
87.73
n = 87
70.98
n = 87
59.97
n = 88
Millennium Affiliated Physicians
32255 Northwestern Highway Suite 130 Farmington Hills
67.25
n = 234
81.16
n = 248
68.84
n = 248
72.28
n = 248
78.97
n = 246
48.63
n = 242
Timeliness
?
Timeliness
Getting Timely Appointments, Care, and Information

Patients were asked:
How often did you get appointments for care as soon as needed and timely answers to questions when you called the office?

Communication
?
Communication
How Well Provider Communicates with Patients

Patients were asked:
How often did this provider explain things clearly, listen carefully, show respect and spent enough time with you?

Care Coordination
?
Care Coordination
Provider Use of Information to Coordinate Patient Care

Patients were asked:
How often did this provider know important information about your medical history, follow up with you to give results of a blood test, x-ray or other tests, and talk with you about all the prescription medications you take?

Office Staff
?
Office Staff
Helpful, Courteous, and Respectful Office Staff

Patients were asked:
How often was the office staff helpful, courteous and respectful?

Patient Rating
?
Patient Rating
Patient Rating of the Provider

Patients were asked:
Rate your provider on a scale of 0 to 10, with 0 being the worst and 10 being the best. (The displayed scores show how often patients rated their provider highly with a score of 9 or 10.)

Supports Patient Self-Care
?
Supports Patient Self-Care
Provider Supports Patient Taking Care of Own Health (PCMH)

Patients were asked:
Did this provider talk with you about your specific health goals and whether there are things making it hard to take care of your own health?

MiPEC Average Performance 65.84% 86.31% 71.71% 78.24% 81.45% 53.19%
National Average Performance 67.00% 85.00% 73.00% 79.00% 80.00% 55.00%
Morang Chester Clinic
17520 Chester Street Detroit
68.14
n = 77
87.51
n = 84
69.46
n = 84
81.04
n = 85
83.78
n = 83
56.38
n = 85
Northwest Internal Medicine Associates
32255 Northwestern Highway Suite 130 Farmington Hills
64.50
n = 197
89.14
n = 212
77.42
n = 212
70.96
n = 212
89.95
n = 211
43.94
n = 207
Novi Family Care
26850 Providence Parkway Suite 375 Novi
57.32
n = 158
82.54
n = 163
72.10
n = 163
64.21
n = 163
80.39
n = 162
49.75
n = 164
Pamela J Hackl DO PLC
7443 Jackman Road Temperance
55.21
n = 56
Not enough data
n = 58
69.18
n = 58
71.37
n = 58
Not enough data
n = 58
56.44
n = 57
Park Family Practice
26850 Providence Parkway Suite 370 Novi
59.30
n = 142
89.61
n = 151
78.49
n = 151
84.92
n = 151
84.45
n = 146
56.47
n = 149
Timeliness
?
Timeliness
Getting Timely Appointments, Care, and Information

Patients were asked:
How often did you get appointments for care as soon as needed and timely answers to questions when you called the office?

Communication
?
Communication
How Well Provider Communicates with Patients

Patients were asked:
How often did this provider explain things clearly, listen carefully, show respect and spent enough time with you?

Care Coordination
?
Care Coordination
Provider Use of Information to Coordinate Patient Care

Patients were asked:
How often did this provider know important information about your medical history, follow up with you to give results of a blood test, x-ray or other tests, and talk with you about all the prescription medications you take?

Office Staff
?
Office Staff
Helpful, Courteous, and Respectful Office Staff

Patients were asked:
How often was the office staff helpful, courteous and respectful?

Patient Rating
?
Patient Rating
Patient Rating of the Provider

Patients were asked:
Rate your provider on a scale of 0 to 10, with 0 being the worst and 10 being the best. (The displayed scores show how often patients rated their provider highly with a score of 9 or 10.)

Supports Patient Self-Care
?
Supports Patient Self-Care
Provider Supports Patient Taking Care of Own Health (PCMH)

Patients were asked:
Did this provider talk with you about your specific health goals and whether there are things making it hard to take care of your own health?

MiPEC Average Performance 65.84% 86.31% 71.71% 78.24% 81.45% 53.19%
National Average Performance 67.00% 85.00% 73.00% 79.00% 80.00% 55.00%
Poleck Family Medicine Center
19335 Grand River Avenue Detroit
52.78
n = 51
Not enough data
n = 53
Not enough data
n = 54
69.48
n = 52
Not enough data
n = 53
66.51
n = 54
Pontiac Trail Medical Center
620 North Pontiac Trail Walled Lake
50.03
n = 72
85.77
n = 77
66.46
n = 77
75.53
n = 77
73.53
n = 75
47.10
n = 77
Praveen Modi MD PC
990 West Ann Arbor Trail Suite 102 Plymouth
79.67
n = 91
91.99
n = 98
82.51
n = 98
88.92
n = 98
84.55
n = 95
46.88
n = 97
Primary Care Internal Medicine
37595 Seven Mile Road Suite 340 Livonia
66.29
n = 129
84.61
n = 134
71.54
n = 135
74.20
n = 134
81.60
n = 132
53.19
n = 137
Rana Khoury, MD
3736 Pelham Road Dearborn
68.25
n = 61
Not enough data
n = 63
62.34
n = 62
73.60
n = 63
Not enough data
n = 62
53.80
n = 62
Timeliness
?
Timeliness
Getting Timely Appointments, Care, and Information

Patients were asked:
How often did you get appointments for care as soon as needed and timely answers to questions when you called the office?

Communication
?
Communication
How Well Provider Communicates with Patients

Patients were asked:
How often did this provider explain things clearly, listen carefully, show respect and spent enough time with you?

Care Coordination
?
Care Coordination
Provider Use of Information to Coordinate Patient Care

Patients were asked:
How often did this provider know important information about your medical history, follow up with you to give results of a blood test, x-ray or other tests, and talk with you about all the prescription medications you take?

Office Staff
?
Office Staff
Helpful, Courteous, and Respectful Office Staff

Patients were asked:
How often was the office staff helpful, courteous and respectful?

Patient Rating
?
Patient Rating
Patient Rating of the Provider

Patients were asked:
Rate your provider on a scale of 0 to 10, with 0 being the worst and 10 being the best. (The displayed scores show how often patients rated their provider highly with a score of 9 or 10.)

Supports Patient Self-Care
?
Supports Patient Self-Care
Provider Supports Patient Taking Care of Own Health (PCMH)

Patients were asked:
Did this provider talk with you about your specific health goals and whether there are things making it hard to take care of your own health?

MiPEC Average Performance 65.84% 86.31% 71.71% 78.24% 81.45% 53.19%
National Average Performance 67.00% 85.00% 73.00% 79.00% 80.00% 55.00%
South Lyon Family Physicians
22024 Pontiac Trail South Lyon
58.00
n = 59
Not enough data
n = 59
73.38
n = 59
77.51
n = 59
Not enough data
n = 57
51.53
n = 62
Southfort Family Clinic
13650 Fort Street Southgate
79.77
n = 108
95.68
n = 109
83.75
n = 109
91.97
n = 109
95.78
n = 109
48.04
n = 108
Vital Internal Medicine
37669 Pembroke Avenue Livonia
59.63
n = 82
82.98
n = 95
66.28
n = 96
87.57
n = 96
84.61
n = 91
48.44
n = 96
West Bloomfield Family Practice
28455 Haggerty Road Suite 100 Novi
56.61
n = 125
87.88
n = 127
77.88
n = 127
68.58
n = 127
83.47
n = 127
52.77
n = 128
William Murray MD
39500 West Ten Mile Road Suite 101 Novi
89.28
n = 95
84.11
n = 101
68.86
n = 101
74.26
n = 101
87.14
n = 101
42.51
n = 102

Measure Data for this Physician Organization:

Oakland Southfield Physicians's
Overall Performance:

Getting Timely Appointments, Care, and Information

Patients were asked:

How often did you get appointments for care as soon as needed and timely answers to questions when you called the office?

63.81% patients answered "Always"
(Out of 4016 patient responses)
Below
Average
This PO's score is lower/worse than the average score for all 11 POs as a group.
?
This PO's score is lower/worse than the average score for all 11 POs as a group.

How Well Provider Communicates with Patients

Patients were asked:

How often did this provider explain things clearly, listen carefully, show respect and spent enough time with you?

85.70% patients answered "Always"
(Out of 4244 patient responses)
Average
This PO's score is not significantly different than the average score for all 11 POs as a group.
?
This PO's score is not significantly different than the average score for all 11 POs as a group.

Provider Use of Information to Coordinate Patient Care

Patients were asked:

How often did this provider know important information about your medical history, follow up with you to give results of a blood test, x-ray or other tests, and talk with you about all the prescription medications you take?

70.63% patients answered "Always"
(Out of 4248 patient responses)
Average
This PO's score is not significantly different than the average score for all 11 POs as a group.
?
This PO's score is not significantly different than the average score for all 11 POs as a group.

Helpful, Courteous, and Respectful Office Staff

Patients were asked:

How often was the office staff helpful, courteous and respectful?

74.82% patients answered "Always"
(Out of 4234 patient responses)
Below
Average
This PO's score is lower/worse than the average score for all 11 POs as a group.
?
This PO's score is lower/worse than the average score for all 11 POs as a group.

Patient Rating of the Provider

Patients were asked:

Rate your provider on a scale of 0 to 10, with 0 being the worst and 10 being the best. (The displayed scores show how often patients rated their provider highly with a score of 9 or 10.)

81.92% patients answered "9 or 10"
(Out of 4203 patient responses)
Average
This PO's score is not significantly different than the average score for all 11 POs as a group.
?
This PO's score is not significantly different than the average score for all 11 POs as a group.

Provider Supports Patient Taking Care of Own Health (PCMH)

Patients were asked:

Did this provider talk with you about your specific health goals and whether there are things making it hard to take care of your own health?

50.71% patients answered "Yes"
(Out of 4223 patient responses)
Average
This PO's score is not significantly different than the average score for all 11 POs as a group.
?
This PO's score is not significantly different than the average score for all 11 POs as a group.