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Physician Organization Report

Wexford Mercy PHO

This Physician Organization (PO) and its participating physician practices voluntarily make these data public to improve healthcare in Michigan. Their cooperation makes them leaders among POs and practices in promoting transparency and accountability.

Choose a measure type

  • Above the group average
  • Same as the group average
  • Below the group average
  • Not enough data to report a valid, reliable score
N = Number of responses by category (See About the Data).
Timeliness
?
Timeliness
Getting Timely Appointments, Care, and Information

Patients were asked:
How often did you get appointments for care as soon as needed and timely answers to questions when you called the office?

Communication
?
Communication
How Well Provider Communicates with Patients

Patients were asked:
How often did this provider explain things clearly, listen carefully, show respect and spent enough time with you?

Care Coordination
?
Care Coordination
Provider Use of Information to Coordinate Patient Care

Patients were asked:
How often did this provider know important information about your medical history, follow up with you to give results of a blood test, x-ray or other tests, and talk with you about all the prescription medications you take?

Office Staff
?
Office Staff
Helpful, Courteous, and Respectful Office Staff

Patients were asked:
How often was the office staff helpful, courteous and respectful?

Patient Rating
?
Patient Rating
Patient Rating of the Provider

Patients were asked:
Rate your provider on a scale of 0 to 10, with 0 being the worst and 10 being the best. (The displayed scores show how often patients rated their provider highly with a score of 9 or 10.)

Supports Patient Self-Care
?
Supports Patient Self-Care
Provider Supports Patient Taking Care of Own Health (PCMH)

Patients were asked:
Did this provider talk with you about your specific health goals and whether there are things making it hard to take care of your own health?

MiPEC Average Performance 65.84% 86.31% 71.71% 78.24% 81.45% 53.19%
National Average Performance 67.00% 85.00% 73.00% 79.00% 80.00% 55.00%
Cadillac Family Physicians PC
8950 Professional Drive Cadillac
66.84
n = 181
86.52
n = 192
78.06
n = 192
76.29
n = 192
83.64
n = 190
53.02
n = 192
Crystal Lake Health Clinic
2198 US 31 South Manistee
61.31
n = 248
82.50
n = 279
67.12
n = 278
71.44
n = 279
77.45
n = 278
51.00
n = 274
Family Practice Of Cadillac PC
827 E. Division St Cadillac
59.18
n = 185
90.72
n = 193
77.30
n = 194
74.54
n = 193
86.60
n = 193
42.18
n = 195
Gregory Lambourne MD
1866 S. Morey Rd Lake City
67.36
n = 203
83.21
n = 221
68.99
n = 220
86.09
n = 220
83.97
n = 218
67.96
n = 220
MHCC Cadillac Primary Care
100 N. Roland McBain
64.43
n = 179
86.14
n = 201
72.07
n = 200
78.81
n = 200
79.35
n = 195
51.62
n = 198
Timeliness
?
Timeliness
Getting Timely Appointments, Care, and Information

Patients were asked:
How often did you get appointments for care as soon as needed and timely answers to questions when you called the office?

Communication
?
Communication
How Well Provider Communicates with Patients

Patients were asked:
How often did this provider explain things clearly, listen carefully, show respect and spent enough time with you?

Care Coordination
?
Care Coordination
Provider Use of Information to Coordinate Patient Care

Patients were asked:
How often did this provider know important information about your medical history, follow up with you to give results of a blood test, x-ray or other tests, and talk with you about all the prescription medications you take?

Office Staff
?
Office Staff
Helpful, Courteous, and Respectful Office Staff

Patients were asked:
How often was the office staff helpful, courteous and respectful?

Patient Rating
?
Patient Rating
Patient Rating of the Provider

Patients were asked:
Rate your provider on a scale of 0 to 10, with 0 being the worst and 10 being the best. (The displayed scores show how often patients rated their provider highly with a score of 9 or 10.)

Supports Patient Self-Care
?
Supports Patient Self-Care
Provider Supports Patient Taking Care of Own Health (PCMH)

Patients were asked:
Did this provider talk with you about your specific health goals and whether there are things making it hard to take care of your own health?

MiPEC Average Performance 65.84% 86.31% 71.71% 78.24% 81.45% 53.19%
National Average Performance 67.00% 85.00% 73.00% 79.00% 80.00% 55.00%
MHCC McBain Primary Care
100 N. Roland McBain
71.17
n = 104
87.82
n = 116
76.11
n = 116
86.98
n = 117
82.59
n = 114
45.14
n = 115
OMH Family Practice
829 N Center Ave Ste 210 Gaylord
61.65
n = 139
92.63
n = 145
80.73
n = 144
77.95
n = 145
84.04
n = 143
62.42
n = 143
OMH Internal Medicine
829 N Center Ave Ste 140 Gaylord
59.92
n = 149
89.75
n = 163
76.66
n = 163
81.33
n = 162
86.54
n = 163
63.20
n = 158
OMH Medical Group-Boyne Valley
2572 N US Highway 131 Elmira
65.43
n = 65
84.19
n = 108
69.80
n = 106
74.93
n = 109
77.96
n = 110
36.74
n = 106
OMH Medical Group-Indian River
3860 S Straits HIghway Indian River
71.67
n = 113
89.87
n = 138
77.10
n = 137
86.06
n = 137
87.89
n = 138
48.79
n = 135
Timeliness
?
Timeliness
Getting Timely Appointments, Care, and Information

Patients were asked:
How often did you get appointments for care as soon as needed and timely answers to questions when you called the office?

Communication
?
Communication
How Well Provider Communicates with Patients

Patients were asked:
How often did this provider explain things clearly, listen carefully, show respect and spent enough time with you?

Care Coordination
?
Care Coordination
Provider Use of Information to Coordinate Patient Care

Patients were asked:
How often did this provider know important information about your medical history, follow up with you to give results of a blood test, x-ray or other tests, and talk with you about all the prescription medications you take?

Office Staff
?
Office Staff
Helpful, Courteous, and Respectful Office Staff

Patients were asked:
How often was the office staff helpful, courteous and respectful?

Patient Rating
?
Patient Rating
Patient Rating of the Provider

Patients were asked:
Rate your provider on a scale of 0 to 10, with 0 being the worst and 10 being the best. (The displayed scores show how often patients rated their provider highly with a score of 9 or 10.)

Supports Patient Self-Care
?
Supports Patient Self-Care
Provider Supports Patient Taking Care of Own Health (PCMH)

Patients were asked:
Did this provider talk with you about your specific health goals and whether there are things making it hard to take care of your own health?

MiPEC Average Performance 65.84% 86.31% 71.71% 78.24% 81.45% 53.19%
National Average Performance 67.00% 85.00% 73.00% 79.00% 80.00% 55.00%
OMH Medical Group-Lewiston
3040 Bourne St Lewiston
60.75
n = 132
90.64
n = 150
77.36
n = 150
76.83
n = 150
87.05
n = 148
63.30
n = 148

Measure Data for this Physician Organization:

Wexford Mercy PHO's
Overall Performance:

Getting Timely Appointments, Care, and Information

Patients were asked:

How often did you get appointments for care as soon as needed and timely answers to questions when you called the office?

65.55% patients answered "Always"
(Out of 1656 patient responses)
Average
This PO's score is not significantly different than the average score for all 11 POs as a group.
?
This PO's score is not significantly different than the average score for all 11 POs as a group.

How Well Provider Communicates with Patients

Patients were asked:

How often did this provider explain things clearly, listen carefully, show respect and spent enough time with you?

Not enough data
Not enough data
Not enough data to report a valid, reliable score
?
Not enough data to report a valid, reliable score

Provider Use of Information to Coordinate Patient Care

Patients were asked:

How often did this provider know important information about your medical history, follow up with you to give results of a blood test, x-ray or other tests, and talk with you about all the prescription medications you take?

75.60% patients answered "Always"
(Out of 1849 patient responses)
Above
Average
This PO's score is significantly higher/better than the average score for all 11 POs as a group.
?
This PO's score is significantly higher/better than the average score for all 11 POs as a group.

Helpful, Courteous, and Respectful Office Staff

Patients were asked:

How often was the office staff helpful, courteous and respectful?

79.07% patients answered "Always"
(Out of 1854 patient responses)
Average
This PO's score is not significantly different than the average score for all 11 POs as a group.
?
This PO's score is not significantly different than the average score for all 11 POs as a group.

Patient Rating of the Provider

Patients were asked:

Rate your provider on a scale of 0 to 10, with 0 being the worst and 10 being the best. (The displayed scores show how often patients rated their provider highly with a score of 9 or 10.)

Not enough data
Not enough data
Not enough data to report a valid, reliable score
?
Not enough data to report a valid, reliable score

Provider Supports Patient Taking Care of Own Health (PCMH)

Patients were asked:

Did this provider talk with you about your specific health goals and whether there are things making it hard to take care of your own health?

52.24% patients answered "Yes"
(Out of 1832 patient responses)
Average
This PO's score is not significantly different than the average score for all 11 POs as a group.
?
This PO's score is not significantly different than the average score for all 11 POs as a group.