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Physician Organization Report

Wexford Mercy PHO

This Physician Organization (PO) and its participating physician practices voluntarily make these data public to improve healthcare in Michigan. Their cooperation makes them leaders among POs and practices in promoting transparency and accountability.

Choose a measure type

  • Above the group average
  • Same as the group average
  • Below the group average
  • Not enough data to report a valid, reliable score
N = Number of responses by category (See About the Data).
Timeliness
?
Timeliness
Getting Timely Appointments, Care, and Information

Patients were asked:
How often did you get appointments for care as soon as needed and timely answers to questions when you called the office?

Communication
?
Communication
How Well Provider Communicates with Patients

Patients were asked:
How often did this provider explain things clearly, listen carefully, show respect and spent enough time with you?

Care Coordination
?
Care Coordination
Provider Use of Information to Coordinate Patient Care

Patients were asked:
How often did this provider know important information about your medical history, follow up with you to give results of a blood test, x-ray or other tests, and talk with you about all the prescription medications you take?

Office Staff
?
Office Staff
Helpful, Courteous, and Respectful Office Staff

Patients were asked:
How often was the office staff helpful, courteous and respectful?

Patient Rating
?
Patient Rating
Rating of the Provider

Patients were asked:
Rate your child's provider on a scale of 0 to 10, with 0 being the worst and 10 being the best. (The displayed scores show how often parents rated their child's provider highly with a score of 9 or 10.)

Growth & Development
?
Growth & Development
Provider's Attention to Child's Growth and Development (PCMH)

Patients were asked:
If the provider talked about their child's growth, age-appropriate behaviors, moods and emotions, and ability to get along with others.

Provider Advice
?
Provider Advice
Provider's Advice on Keeping Child Safe and Healthy (PCMH)

Patients were asked:
If the provider talked about keeping their child from getting injured, the food the child eats and the child’s exercise or physical activity.

MiPEC Average Performance 76.81% 90.31% 79.75% 78.05% 85.53% 69.99% 69.75%
National Average Performance % % % % % % %
Mackinaw Trail Pediatrics
7917 Mackinaw Trail Cadillac
61.25
n = 109
88.27
n = 116
72.92
n = 116
72.25
n = 116
77.70
n = 116
67.45
n = 116
66.55
n = 116
OMH Pediatrics
829 N Center Ave Ste 130 Gaylord
73.47
n = 53
88.96
n = 63
70.31
n = 63
70.58
n = 63
78.97
n = 63
52.77
n = 63
56.67
n = 63

Measure Data for this Physician Organization:

Wexford Mercy PHO's
Overall Performance:

Getting Timely Appointments, Care, and Information

Parents were asked:

How often did you get appointments for care as soon as needed and timely answers to questions when you called the office?

64.04% patients answered "Always"
(Out of 162 patient responses)
Below
Average
This PO's score is lower/worse than the average score for all 11 POs as a group.
?
This PO's score is lower/worse than the average score for all 11 POs as a group.

How Well Provider Communicates with Patients

Parents were asked:

How often did this provider explain things clearly, listen carefully, show respect and spent enough time with you?

Not enough data
Not enough data
Not enough data to report a valid, reliable score
?
Not enough data to report a valid, reliable score

Provider Use of Information to Coordinate Patient Care

Parents were asked:

How often did this provider know important information about your medical history, follow up with you to give results of a blood test, x-ray or other tests, and talk with you about all the prescription medications you take?

Not enough data
Not enough data
Not enough data to report a valid, reliable score
?
Not enough data to report a valid, reliable score

Helpful, Courteous, and Respectful Office Staff

Parents were asked:

How often was the office staff helpful, courteous and respectful?

71.87% patients answered "Always"
(Out of 179 patient responses)
Average
This PO's score is not significantly different than the average score for all 11 POs as a group.
?
This PO's score is not significantly different than the average score for all 11 POs as a group.

Rating of the Provider

Parents were asked:

Rate your child's provider on a scale of 0 to 10, with 0 being the worst and 10 being the best. (The displayed scores show how often parents rated their child's provider highly with a score of 9 or 10.)

78.69% patients answered "9 or 10"
(Out of 179 patient responses)
Below
Average
This PO's score is lower/worse than the average score for all 11 POs as a group.
?
This PO's score is lower/worse than the average score for all 11 POs as a group.

Provider's Attention to Child's Growth and Development (PCMH)

Parents were asked:

If the provider talked about their child's growth, age-appropriate behaviors, moods and emotions, and ability to get along with others.

62.51% patients answered "Yes"
(Out of 179 patient responses)
Below
Average
This PO's score is lower/worse than the average score for all 11 POs as a group.
?
This PO's score is lower/worse than the average score for all 11 POs as a group.

Provider's Advice on Keeping Child Safe and Healthy (PCMH)

Parents were asked:

If the provider talked about keeping their child from getting injured, the food the child eats and the child’s exercise or physical activity.

63.46% patients answered "Yes"
(Out of 179 patient responses)
Below
Average
This PO's score is lower/worse than the average score for all 11 POs as a group.
?
This PO's score is lower/worse than the average score for all 11 POs as a group.