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Physician Organization Report

Oakland Physicians Network Services (OPNS)

This Physician Organization (PO) voluntarily makes these data public to improve healthcare in Michigan. Their cooperation makes them a leader among POs in promoting transparency and accountability.

Data gathered from 656 patient surveys

View Survey Results

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Measure Data for this Physician Organization:

Getting Timely Appointments, Care, and Information

Patients were asked:

How often did you get appointments for care as soon as needed and timely answers to questions when you called the office?

56.51% patients answered "Always"
(Out of 614 patient responses)
Below
Average
This PO's score is lower/worse than the average score for all 12 POs as a group.
?
This PO's score is lower/worse than the average score for all 12 POs as a group.

How Well Provider Communicates with Patients

Patients were asked:

How often did this provider explain things clearly, listen carefully, show respect and spent enough time with you?

79.99% patients answered "Always"
(Out of 651 patient responses)
Below
Average
This PO's score is lower/worse than the average score for all 12 POs as a group.
?
This PO's score is lower/worse than the average score for all 12 POs as a group.

Provider Use of Information to Coordinate Patient Care

Patients were asked:

How often did this provider know important information about your medical history, follow up with you to give results of a blood test, x-ray or other tests, and talk with you about all the prescription medications you take?

67.42% patients answered "Always"
(Out of 650 patient responses)
Average
This PO's score is not significantly different than the average score for all 12 POs as a group.
?
This PO's score is not significantly different than the average score for all 12 POs as a group.

Helpful, Courteous, and Respectful Office Staff

Patients were asked:

How often was the office staff helpful, courteous and respectful?

64.62% patients answered "Always"
(Out of 644 patient responses)
Below
Average
This PO's score is lower/worse than the average score for all 12 POs as a group.
?
This PO's score is lower/worse than the average score for all 12 POs as a group.

Patient Rating of the Provider

Patients were asked:

Rate your provider on a scale of 0 to 10, with 0 being the worst and 10 being the best. (The displayed scores show how often patients rated their provider highly with a score of 9 or 10.)

78.17% patients answered "9 or 10"
(Out of 642 patient responses)
Average
This PO's score is not significantly different than the average score for all 12 POs as a group.
?
This PO's score is not significantly different than the average score for all 12 POs as a group.

Provider Supports Patient Taking Care of Own Health

Patients were asked:

Did this provider talk with you about your specific health goals and whether there are things making it hard to take care of your own health?

45.23% patients answered "Yes"
(Out of 645 patient responses)
Average
This PO's score is not significantly different than the average score for all 12 POs as a group.
?
This PO's score is not significantly different than the average score for all 12 POs as a group.

Oakland Physicians Network Services (OPNS)'s
Practice Locations:

Visit Organization's Website

The following lists only the MiPEC participating practices.

Clarkston Internal Medicine PC

7188 North Main Street, Clarkston 48346

SJMH Medical Practice Affinity Pediatrics and IM

5820 Highland Rd, Waterford 48329

SJMH Medical Practice Bloomfield Hills

2520 S. Telegraph Rd Suite 101, Bloomfield Hills 48302

SJMH Medical Practice Clarkston

6770 Dixie Highway Suite 303, Clarkston 48346

SJMH Medical Practice Lake Orion

1375 S Lapeer Road Suite 210, Lake Orion 48360

SJMH Medical Practice Rochester IM/Peds

1854 West Auburn Ave Road Suite 100-A, Rochester Hills 48309

SJMH Medical Practice Union Lake Pediatrics

2630 Union lake Road Suite 100, Commerce Township 48382

SJMH Medical Practice Waterford IM

5210 Highland Road Suite 201, Waterford 48327