About the Physician Organization Report


What is the myCareCompare Physician Organization Performance Report?

What is a Physician Organization?

Which Physician Organizations are included in the myCareCompare PO Performance Report?

Why are Physician Organizations important to me?

How are the Physician Organizations measured?

Are all Physician Organizations in Southeast Michigan included in the Report?

What is a Primary Care Physician?

How were these topics selected for measurement?

Does a low score mean that physicians in the PO give poor care?

What are benchmarks?

I need a doctor. How will this Website help me?

What should I ask my doctor?

Where can I go for more provider performance information?

What is the myCareCompare Physician Organization Performance Report?
The myCareCompare Physician Organization (PO) Performance Report is the first of its kind in Michigan. The Report includes information about people enrolled in the major Southeast Michigan commercial health plans: Blue Cross and Blue Shield of Michigan’s PPO and HMOs Blue Care NetworkHealth Alliance Plan (“HAP”) and Priority Health. Most recently updated in early 2019, the Report is based on twelve years of data. (See “Data Source.”)

You can use this Report to:

  • Understand how well doctors in Southeast Michigan Physician Organizations (POs) (See “What is a Physician Organization?”) provide some types of care.

  • Learn about the differences in the quality of health care. This is important because both good and bad care are being provided in hospitals and doctors’ offices.

  • Learn how to form a better partnership with your doctor.

  • Help select a doctor for you and your family.

  • Become a better-informed health care consumer.

  • Learn about things you can do to improve the care you get related to the measures included in the Report.

Doctors also use this Report to see how their Physician Organization performs compared to other Physician Organizations, to learn from each other’s performance and to improve the care they give.
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What is a Physician Organization?
Many doctors in southeast Michigan belong to groups called Physician Organizations (POs). Physician Organizations help doctors share information about best practices for treatment, which helps doctors improve the quality of your care. POs also work with their physicians to help keep costs down so that medical care is more affordable. Physician Organizations are made up of doctors in many specialties in offices and clinics throughout Southeast Michigan. Physician Organizations vary widely in the number of physicians and the location of the physician offices included in each PO.

Learn more about the POs included in the Report by clicking on a PO's name in the list below (see Which Physician Organizations are included in the myCareCompare PO Performance Report?) to go to that PO's website.
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Why are Physician Organizations important to me?
Doctors in Physician Organizations work together to share best practices to make sure that their patients receive high-quality care. Some POs and their doctors provide excellent care, while others are still improving. Although there are differences in PO performance, physicians are working to continuously improve and provide high quality care. For example, some POs are working with physicians to implement patient centered medical homes, data sharing and use of electronic medical records to help physicians better manage care; others have added use of a tool to improve care of high blood pressure in their patients with diabetes; others have helped their physicians to communicate better with patients. (See also “What should I ask my doctor?”)
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Which Physician Organizations are included in the myCareCompare PO Performance Report?
Thirteen Physician Organizations located in the seven-county Southeast Michigan region served by the Greater Detroit Area Health Council are included in the Report:

Ask your doctor which PO he/she belongs to and what your doctor and his/her PO are doing to improve quality. Even if your doctor is not in any of the POs included in the Report, it can help you understand how physician quality is measured and what types of things to consider when choosing a physician. It can also help you think about other things you may want to discuss with your doctor. (See “What should I ask my doctor?”) You also may wish to see “Are all Physician Organizations in Southeast Michigan included in the Report?
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How are the Physician Organizations measured?
myCareCompare currently shows how doctors in Southeast Michigan Physician Organizations give care in the following areas:

  • Diabetes Care

    • Blood Sugar Testing for Adults with Diabetes

    • Blood Sugar Control for Adults with Diabetes

    • Managing Kidney Function for Adults with Diabetes

    • Eye Exams for Adults with Diabetes

  • Antibiotic Use

    • Avoiding Use of Antibiotics for Adults with Bronchitis

    • Avoiding Use of Antibiotics for Children with Upper Respiratory Infections

    • Testing Children with Throat Infections

  • Adult Preventive Care

    • Breast Cancer Screening

    • Cervical Cancer Screening

    • Colon Cancer Screening

    • Measuring Adult Body Mass Index (BMI)

  • Back Care

    • Avoiding Use of Diagnostic Imaging for Adults with Low Back Pain

  • Asthma Care

    • Appropriate Use of Asthma Medications (Ages 5--64 Years)

  • Child, Adolescent and Young Adult Health Care

    • Well Child Visits for Children 15 Months Old

    • Well Child Visits for Children 3–6 Years Old

    • Childhood Immunizations--Combo 10

    • Adolescent Immunizations--Combo 1

    • Adolescent Immunizations--Combo 2

    • Adolescent Well Care

    • Chlamydia Screening for Females 16—24 Years Old

    • Weight Assessment for Children and Adolscents

  • Heart Disease

    • Use of Cholesterol Medications for Heart Disease

A definition for each of the ratings is included in the Report on the page following each rating.

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Are all Physician Organizations in Southeast Michigan included in the Report?
No. Some POs opted not to participate in myCareCompare.org and some POs did not have enough data to be included in the Report. However, even if your doctor is not in any of the POs included in the Report, the Report can help you understand how physician quality is measured, what types of things to consider when choosing a physician, and help you think about things you may want to discuss with your doctor. (See “What should I ask my doctor?”)
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What is a Primary Care Physician?
For data from the HMOs (See "Description of HMO and PPO"), primary care physicians are doctors who specialize in Internal Medicine, Family Medicine, Pediatrics or General Practice.  For the HMOs, members select a primary care physician who coordinates their health care.  For Blue Cross Blue Shield of Michigan (BCBSM), a PPO (see "Description of HMO and PPO"), members were attributed to the primary care physician who provided most of the member's care during the report period.
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How were these topics selected for measurement?
A team of physicians, Physician Organization leaders, health plan staff, consumer representation and employers who purchase health care coverage for their employees selected the topics to report taking several things into consideration, including:

The measurements cover a variety of health care services, including prevention (such as cancer screening), care for chronic diseases (such as diabetes) and appropriate use of health care services (such as use of diagnostic imaging for adults with low back pain).
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Does a low score mean that physicians in the PO give poor care?
Not necessarily. The Report measures how often the physicians in the PO provide the desired level of care being measured. A low score can simply mean that a PO needs to improve in that one area of care. POs are working to improve health care. For example, some POs are working with physicians to implement patient centered medical homes, data sharing and use of electronic medical records to help physicians better manage care; others have added use of a tool to improve care of high blood pressure in their patients with diabetes; others have helped their physicians to communicate better with patients. Several factors can lower a PO's rate, including:

  • Timing: If the test or treatment is not provided within the required timeframe, it is not counted. For example, if a childhood immunization is given after the child’s second birthday, it is not counted.

  • Patient participation: Not all patients follow doctors’ advice or follow through to get the tests and treatments their doctors order.

  • Data issues: Alhtough we work hard to collect complete data, sometimes not all data is included and care that has actually been provided may not be included in the Report.

  • Changing health care standards: Like other industries, health care providers strive to continuously improve; measuring and reporting the quality of health care services is a relatively new effort and as physicians get information on their performance, they look for ways to improve. (See “What Should I Ask My Doctor?”)

  • Data lag: Your doctor’s performance may have changed since the most recent Report period (2017).

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What are benchmarks?
A benchmark is like a gauge or yardstick that helps you judge how well physicians in a Physician Organization (PO) are giving care. For example, a rate of 70% may not seem like a good rate, but if most other POs are at 40%, the PO with 70% is doing much better, although there is still room for improvement.

The current Physician Organization Report includes a southeast Michigan regional average that provides a comparison between how well a PO performs relative to the majority of POs in southeast Michigan. The regional average benchmarks were calculated by the Center for Population Health and are based on the average performance of Physician Organizations in the region using data from all of the commercial products of major health plans participating in the Report. (“Commercial” health plan products are those paid by private companies, or employers, rather than those paid by the government; Medicare and Medicaid are government plans, NOT commercial health plans.) The regional average was developed using all the data from the participating health plans, including data from POs that are not listed or didn’t have enough data to be reported in the myCareCompare PO Performance Report.
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I need a doctor. How will this Website help me?
Some people think that getting quality health care means seeing the doctor right away, being treated with respect by the doctor’s staff, or having the doctor spend a lot of time with them. These things are important, but getting the right care at the right time is even more important. We are on a journey to provide better information about quality care so that you can make the best decisions for you and your family, and form a better partnership with your doctor.

If you are looking for a primary care doctor, (see "What is a Primary Care Physician?") this Report, along with other information, can help you decide where to seek care. Side-by-side performance rates can help you decide if you want to find a doctor in a certain Physician Organization. You can click on the Physician Organization name in the list above to go to the PO's website (although one PO does not have a website). On some PO websites, you will find a list of doctors that are part of the PO, or you may be able to search for a doctor; some of the PO websites include contact information so you can make an appointment. (See "Which Physician Organizations are included in the myCareCompare PO Performance Report?”)

Even if your doctor is not in any of the POs in the Report, the Report can help you understand how physician quality is measured and what types of things to consider when choosing a physician. It can also help you think about things you may want to discuss with your doctor. (See “What should I ask my doctor?”)
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Even if your doctor does not belong to one of the POs in the myCareCompare PO Performance Report, you can ask your doctor about the tests and treatments in this Report that have been scientifically proven to help patients. These include best practices for diabetes, cancer screening, antibiotic medication, back care, and child and adolescent health care. Looking at the Report can help you think about questions to ask your doctor.
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What should I ask my doctor?
You may want to ask your doctor about the quality and use ratings in this Report and how your doctor is working to ensure the best performance possible.

In addition, this Report can help you form a better partnership with your doctor. It shows the tests and treatments that have been scientifically proven to help patients. With this information, you can talk with your doctor about what care is best for you and your family. Here are some of the things you may want to discuss with your doctor:

  • Are you receiving the right tests at the right time?

  • Have you received all the immunizations and screenings that are right for your age and condition?

  • Will the doctor’s office contact you to schedule the right tests and treatments at the right time – or do you need to call the doctor?

  • What things can you do to be a better partner and improve your health care?

  • What should you do if you have a condition you feel needs attention but is not immediately dangerous, and the office is closed or the doctor is not available?

  • Which Physician Organization does your doctor belong to?

  • What is your doctor and his/her Physician Organization doing to improve care?

Ask your doctor questions about your care, share your medical history and information about the prescription and over-the-counter drugs you are taking, make sure that you understand your doctor’s recommendations, and take steps that will help you feel better sooner, or stay healthy. Work with your doctor and other members of the health care team to make decisions about your care. It’s one of the most important things you can do to improve your health!  Click on the “Resources” link in the navigation bar at the top of this page for more information about getting the best health care and links to helpful resources.
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Where can I go for more provider performance information?
The following Websites offer additional information about provider quality performance and give examples of provider performance information that is publicly available in other states:

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